1. General provisions

This Policy explains which personal data the VelesWorld online store receives through velesworld.com and how we use, store and protect it.

2. Data we collect

We may process your name, phone number, email, delivery and payment details, order contents, support messages, IP address, cookies and technical information.

3. How data is used

Data is used to process payment, delivery and returns, communicate with customers, secure the website, improve the store and comply with legal obligations.

4. Sharing and retention

We do not sell personal data. Necessary information may be shared with delivery, payment and technology providers and with public authorities where required by law. Data is kept only as long as necessary.

5. Cookies

Cookies save your cart and preferences and provide essential functions and analytics. You may disable them in your browser, but some store functions may then work incorrectly.

6. Your rights

You may request access, correction, deletion or restriction of processing by contacting us by email.

7. Contact information