VELES WORLD SERVICE
Delivery, payment
and returns
From choosing your symbol to the moment it becomes part of your story.
We carefully prepare every order, inspect each item before dispatch and remain available whenever you need us.
HOW IT WORKS
Your order journey
Place your order
Choose a print, model, size and colour, then enter your contact details.
Confirmation
A manager checks the details and contacts you if anything needs clarification.
Payment
Pay using an available method suitable for your country.
Dispatch
Once the parcel is handed over, you receive a tracking number.
DELIVERY
Across Ukraine and beyond
Delivery in Ukraine
Usually 1-3 business days after dispatch. Shipping cost is calculated by the carrier.
International delivery
Time and price depend on the country and carrier. Any customs charges are paid by the recipient.
PAYMENT
Choose what suits you
Bank card
Secure online payment with available cards.
Bank transfer
A manager provides payment details after confirmation.
Cash on delivery
Availability depends on the destination and delivery method.
EXCHANGES & RETURNS
14 days to decide with confidence
You can request an exchange or return of an eligible item within 14 calendar days of receiving it.
- ✓No signs of wear or foreign odours.
- ✓Original tags, packaging and presentation are preserved.
- ✓Contact us before sending the return.
Message us before dispatching your return. We will confirm the address, review the details and guide you through the next steps.
WE ARE HERE